Communication is the source of sharing information and interacting with others. It leads to the success of the highest order or a failure that is unbearable. The process of communication can make or break any organization. The importance of communication in the workplace is very much an underlooked concept as many organizations still believe that the communication process does not affect any business’ efficiency and reputation. If not appropriately dealt with, weak communication skills can break any organization from its core.
Imagine a team of individuals working for a brand and focusing on their day-to-day work while another group of individuals socializing and working simultaneously. According to multiple kinds of research, it is observed that the ones interacting with each other are more likely to perform the desired results. Therefore, even though a team of workers who do not socialize will produce the result, it might not be of the quality compared to the interacting ones. This shows us the importance of communication in the workplace.
Before understanding the detailed importance of communication in the workplace, let’s learn about an organization’s probable challenges with improper communication skills.
1. Drawbacks of improper communication in the workplace
All over the world, in-office promises, where an employee is applauded by the boss for great work, that particular company never stops succeeding. Employee satisfaction should be the number one priority after the customers. A good set of employees can help build any organization. However, a lack of communication can lead to further complications, which are as follows:
1.1 Poor leadership
Lack of communication or improper means of communication can lead to poor leadership. A leader is one who keeps the importance of communication in the workplace in mind. The charismatic qualities of any leader involve the ability to convince their employees just with their presence, let alone having a good conversation. However, developing such qualities requires prior communication between the leader and his employees. Once these employees are provided with the required motivation, they can do wonders.
Hiding information from the staff and not involving them in discussions might lead to zero or no motivation. Thus from this point, many can guess the importance of communication in the workplace.
1.2 Lack of motivation
Poor communication or no communication whatsoever is always demotivating. This is generally because the employees tend to think that they are of no value. Therefore, this internal communication process needs to be on point. It is observed that major organizations where the employees are regularly appreciated or interacted with are more successful than others.
1.3 Reduced efficiency
According to research, the employees spend 20% of their time searching for someone to talk with and get help in regard to their cause (Catherine Constantinides). This stat shows that the majority working as relatively new members of the working staff require some attention and assistance from their colleagues. Thus, if not properly given the desired help, these employees become careless, which leads them to become ignorant and reduce their work efficiency. This point shows the real importance of communication in the workplace.
The above-mentioned few examples show the importance of communication in the workplace. However, the following key points show us how important it is to maintain good communication inside an organization:
2. Importance of communication in the workplace
2.1 Helps in team building
A huge benefit of having effective communication in the workplace is that it’s a useful source for building a formidable team. Only a few quality leaders that can change any company give attention to the importance of communication in the workplace. Effective communication among the team members can create new ways to think, polish the employees’ speaking skills, and make them confident enough to be presentable during meetings or presentations.
2.2 Inventive thinking
The sharing of ideas and advice makes anyone aware of the world’s business surroundings and other happenings at times. Therefore, having a good communication environment can help groom a person. This importance of communication in the workplace makes future leaders. An innovative business is one that has a quality internal communication system.
2.3 Firm management
Generally, the organizations that have a good grip on management and all of its aspects are the ones who have championed the art of internal communication among employees. They grab hold of such importance of communication in the workplace and follow all the necessary rules of effective communication. The transfer of authority onto the supervisor, who delegates the work to others, works like a charm once the internal communication is on point.
2.4 Increased work efficiency
Another importance of communication in the workplace is that it encourages the employees to complete the day-to-day work with ease. Having a chat in between work might not sound like an effective way of doing work. In reality, the right way is to have a chat with others while working; else it can be very tiring and stressful. Overall growth and brand recognition a surety after the employees work their best and complete tasks on deadline.
The overall benefit that the concept of internal communication provides to a particular organization is countless. Knowing the importance of communication in the workplace is a major necessity. Business tycoons must keep in mind the importance of communication in the workplace as it can provide wonders for their organizations.
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